FREELANCE
2019 - Today : Lean Six Sigma Black Belt - Business Process Performance Expert
Freelance consulting
Quality and Environmental Performance Improvement trainer for CESI Pau
DXC.TECHNOLOGY (New company 01/04/2017)
2017-2019 - Lean Six Sigma Black Belt - Business Process Engineering Expert
Active referent member at the "Continuous Service & Process
Improvement" Council
SELL Operating Model Transformation
Program
HEWLETT PACKARD ENTERPRISE (HPE)
2015-2017 - Lean Six Sigma Black Belt - Business Process Improvement
Consultant /
South Europe Quality
Champion
Active referent member at the "Continuous Service & Process Improvement" Council
Business and Delivery Process Improvement
Delivery and Infrastructure Health Check
assessment
Quality process implementation and ISO certification management
Contributor in pursuit task force to respond to
RFPs
Account Back to Green Plan management
Main Accounts: Alcatel Lucent, Societe Generale, Valeo, Adecco, Renault-Nissan, OCP Morocco,
Sanofi
HEWLETT PACKARD (HP)
2007-2015 - Lean Six Sigma Black Belt
/ Programme Manager - Quality Consultant
Lean Six Sigma Black Belt and Mentor
certified
Member of EMEA certification board for new Lean Six Sigma
practitioners
Business and Delivery Process Improvement
Account Back to Green Plan management
Quality process implementation
Quality management and Quality Analyst
training
Core Team Member of EMEA Automation program (>300
accounts)
Business achievements: multi-million dollars savings, customer satisfaction increase
Main Accounts: CAT Group, Societe Generale, Bouygues Telecom, Adecco, Total, RTE, Alcatel Lucent, JC Decaux; CDG Morocco
ELECTRONIC DATA SYSTEM (EDS)
2006-2007 – Programme Manager :
Infrastructure and Datacenter transformation projects
Business risk management,
Business continuity plan and Disaster Recovery
Architeture Design
Technical and Application performance
management
Main Accounts: France-Telecom, Carrefour, ABN Amro
2004-2006 - Co-Manager of "TOP Expert Infrastructure"
services
Network and Telecom Infrastructure Expert Services
leader
Service Delivery Manager
Strategy definition and service offering
management
Consulting in IT infrastructure, IT organization and ITIL
processes
Project Manager
Recruiting and Management of IT consulting
specialists
Pre-Sales and bid management
Development of Infrastructure performance management
services
Business development objectives: >2M€ / year
Main Accounts: Air Liquide; SNCF, RTE, SFR
ANSWARE
1999-2004 - Founder and Manager of
Consulting eXpertise & Innovation (CXI) services
Analysis and advices on infrastructure technology orientations
Initiative and management of Technology Experts College
Build of a 10 IT consulting specialist team
Development of Technology 3rd Vendor partnership
Development of Thin-Client infrastructure consulting service offering
Development of IT performance consulting service offering
Account Delivery Transition and Transformation Management (team 28p)
Business development objectives: 1M€ / year
within CXI scope
Main Accounts: Alcatel Optronics, CNES(Space Agency), Air Liquide
ALCATEL TITN ANSWARE
1996-1998 - Project Manager / Technical Support and Expertise
L2/L3 Technical support to delivery operations
Technical project management
Main Accounts: CNES(Space Agency), EDF, Alcatel Optronics
1993-1995 – Network and System Admin
L2 Technical support inside account team
Network Technical Administrator
Account: CNES (Space Agency)
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